TERMS OF SERVICE

Effective Date: 12 July 2025 Last Updated: 12 July 2025

Acceptance of Terms

By accessing and using this website and purchasing our products, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or purchase our products.

About Our Service

This website is operated by Bridget Bolliger and offers digital educational products for flute players. All products are delivered digitally via download links sent to your email address.

Digital Downloads

Download Access and Limitations

Upon successful payment, customers will receive an email containing download links for their purchased digital products. These download links are subject to the following limitations:

  • Download links expire 30 days from the date of purchase

  • Each download link may be used a maximum of 5 times

  • After expiration or when the download limit is reached, no replacement links will be provided

  • Customers are solely responsible for downloading their purchases within the specified timeframe

Refund Policy for Digital Products

Due to the instant nature of digital product delivery:

  • All sales of digital products are final and non-refundable

  • Refunds will not be provided once a download link has been accessed

  • Refunds will not be provided for technical difficulties on the customer's end

  • We reserve the right to refuse refunds for any digital product purchases

Customer Responsibilities

Customers purchasing digital downloads are responsible for:

  • Having appropriate software to open PDF files

  • Ensuring adequate internet connection for downloading

  • Having sufficient storage space on their device

  • Downloading products immediately upon receiving the download link

  • Backing up downloaded files as needed

Usage Rights and Restrictions

Digital products purchased from this site are licensed for personal and educational use only. By purchasing, customers agree to the following:

  • Products may not be redistributed, resold, shared, or given away

  • Products may not be uploaded to file-sharing sites or made publicly available

  • Printing is permitted for personal use only

  • Commercial use is strictly prohibited without written permission

  • All intellectual property rights remain with Bridget Bolliger

Technical Support and Liability

  • Technical support is provided only during the initial 30-day download period

  • We are not responsible for failed downloads due to customer technical issues

  • We are not liable for compatibility issues with customer devices or software

  • We do not guarantee uninterrupted access to download servers

  • Customers are advised to download and save files immediately upon purchase

File Format and Compatibility

  • All digital products are delivered as high-resolution PDF files

  • Products are optimized for A4 and A5 printing

  • We do not provide alternative file formats

  • Customers are responsible for ensuring their devices can open PDF files

Website Use

Acceptable Use

You may use our website for lawful purposes only. You agree not to:

  • Use the website in any way that violates applicable laws or regulations

  • Attempt to gain unauthorized access to our systems

  • Interfere with the proper functioning of the website

  • Upload or transmit harmful code or malicious software

Intellectual Property

All content on this website, including text, images, logos, and digital products, is owned by Bridget Bolliger and protected by copyright laws. You may not reproduce, distribute, or create derivative works without written permission.

Privacy and Data Collection

We collect personal information necessary to process orders and deliver digital products. This includes:

  • Name and email address for order processing

  • Payment information (processed securely through our payment providers)

  • Download activity for security and support purposes

We do not sell or share your personal information with third parties except as necessary to process your orders.

Payment and Pricing

  • All prices are displayed in Australian Dollars (AUD)

  • Payment is processed securely through Stripe

  • Orders are processed immediately upon successful payment

  • We reserve the right to change prices at any time

Limitation of Liability

To the maximum extent permitted by law:

  • We are not liable for any indirect, incidental, or consequential damages

  • Our total liability is limited to the amount you paid for the specific product

  • We do not guarantee that our website will be error-free or uninterrupted

  • You use our website and products at your own risk

Australian Consumer Law

Nothing in these terms excludes, restricts, or modifies any consumer guarantees or other rights under the Australian Consumer Law that cannot be excluded, restricted, or modified.

Governing Law

These Terms of Service are governed by the laws of New South Wales, Australia. Any disputes will be resolved in the courts of New South Wales.

Changes to Terms

We reserve the right to modify these terms at any time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our website after changes constitutes acceptance of the modified terms.

Termination

We may terminate or suspend access to our website immediately, without prior notice, for any breach of these Terms of Service.

Contact Information

For questions about these Terms of Service or our digital products, please contact us through the contact form on our website here.

These terms were last updated on 12 July 2025. Please review them periodically for changes.